Your Privacy: As a general rule, this site does not collect Personal Information about you when you visit the site/network. You need to provide such information only when you like to use the site/network for different services being offered / provided by www.smart24x7.com (hereinafter “Smart24x7”) to the subscribers / users of services or to the parents or legal guardians under whose surveillance and supervision their wards would like to visit/use the site/network/services. If we request you to provide personal information, adequate security measures will be taken to protect your personal information.

Privacy of Others: If you receive information about other subscriber’s/users using our services, you must keep the information confidential. You may not disclose or distribute other subscriber’s/user’s information to a third party or use the information for any purpose unless you receive other such subscriber’s/user’s express consent in writing to do so.

Collection of Personal Information: The data that the user is providing to Smart24x7 using this site/network will be treated under the following guidelines:

  • Type of Personal Information: Smart24x7 collect your e-mail address, phone numbers, home/office address, location of city or town or a particular place/ area/ building or the like, pin code, emergency alerts contact names, phone numbers and other personal information as may be required. Whenever you login to your account/ our site/network, we keep records of your internet protocol address, phone numbers, location, date and time of call / log – in and out on our site/network. We use this information, which does not identify individual users, to analyze trends, to administer the site/network, to track subscriber’s/users’ movements around the site/network and to gather demographic information about our subscriber/user base as a whole. We do not share this information with anyone. Service providers or agencies, with whom we have an agreement/arrangement may collect data for the purpose of gathering information, in order to assist you and to facilitate the services offered by us more effectively, efficiently and systematically & not for any other commercial purposes. The use of the term “Personal Information” in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.
  • Use of Information: Your email address and Phone nos. will be used for communicating with you. It will also be used by us as well as by associated Service providers or agencies with respect to or in relation with the Services being provided by Smart24x7 Your information will be viewed and processed by SMART24x7 and / or associated Service providers or agencies for past, present or future service purposes only.
  • Restrictions: Smart24x7 do not use or share the personally identifiable information provided to us online or through network in an unauthorized manner. Smart24x7 do not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information of yours to any third party without your explicit consent (except for use of information under sub clause (b). We also provide you an opportunity to opt out or withdraw your account in case the registrant/subscriber/user does not wish to share his personal information with us.
  • Exclusions/Exceptions: There may be circumstances wherein we may have to share such information with third parties without obtaining your prior consent. Such third-parties will be limited to:
    • Police. Ambulance or Fire Agencies / Service providers;
    • Service providers who support or help in managing and/or maintaining part(s) of our business operations; (payment processing activities, phone / networking, marketing, technology, fraud prevention services, internet services etc.).
    • Other affiliates, subsidiaries or Group companies belonging to the Smart24x7 or its parent Company.
    • Judicial or quasi-judicial authorities provided the information is shared in compliance with any law, rule, regulation, order, judgment or directions by the Government of India, or of the State, or Union Territory or any other authority under the laws of India.
  • Login data /code and information: You will receive login details/code for your personal account. User friendly changes in login details/code will be entertained on specific requests using system. You can modify your personal information for specific services. You cannot withdraw from services for the subscription period once registration form is submitted and the Service fee is paid by you. While we, Smart24x7 make every effort to protect your personal information, please recognize that no data transmission over the Internet/network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant or guarantee the security of any information you transmit to us, you do so at your own risk.
  • Visit data: This site records your visit and logs the following information for statistical purposes your server’s/network’s address; the name of the top-level domain/network from which you access the Internet (for example, .gov, .com, .in, etc.); the type of browser you use; the date and time you access to the site/network; the pages you have accessed and the documents/pages downloaded and the Internet address from which you linked directly to the site/network. We will not identify subscribers/users or their browsing activities, except when a law enforcement agency may like to inspect the Smart24x7 or their service provider’s logs.
  • Cookies: When you visit a site, it may download small pieces of software on your computer/browsing device/hard drive known as “cookies”. We may utilize a short-lived form of cookie when you visit our site. At www.smart24x7.com, a cookie is used to identify one unique visitor from another visitor during a particular session and serve technical purposes, like providing seamless navigation through the site. A session is the period of active site-use while that unique visitor is linked to our server. This enables the visitor to effectively save time while he inputs his information on the site during the enrollment or registration process or otherwise. No personally identifiable information is stored on the cookie and they are deleted as soon as you leave our site. The cookies are only available during an active browser session. Once you close your browser, the cookie disappears.
  • Data Security: To prevent unauthorized access and pilferage, we maintain strict confidentiality, and ensure the correct use of information. We have appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online or through network.
  • Third party links: This site contains links to third party websites/networks that are not controlled by us (directly or otherwise). These third party links are made available to the subscriber/user for convenience and the user agrees to use these links at his/her own risk. Smart24x7 is not responsible for the any content or part of the content of the third party sites/networks linked to the www.smart24x7.com or its parent company site.
  • Use for Improving affectivity and efficiency: You agree that we as well as our associated service providers or agencies may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the site’s content, layout, and services. These uses improve the site and tailor-made to meet your needs, so as to provide you with a smooth, efficient, effective, safe, and secured and user- friendly experience while using the site/network.

Changes to our Privacy Policy: We reserve the right to change or remove this Privacy Policy at our discretion and will post any new Privacy Policy here. We would encourage you to visit this area frequently to stay informed. If at any time you believe that the principles referred to in this Privacy Policy have not been followed, or have any other comments on these principles, please notify the webmaster through the “contact us” page and we will make all reasonable efforts to promptly determine and remedy the same.

Consent for use of personal information: You agree that we and/ or our associated Service providers or agencies may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, service offerings, and other communications relevant to your use of the site/network and/ or relevant or associated services (including Notices, if any).

If you do not like to receive communications under this paragraph, please contact our Customer Support through mail at support@smart24x7.com

If you have questions or concerns regarding this Privacy Policy or Statement, please contact Customer Support through mail at support@smart24x7.com

Important Note: Minor Children (under the age of 18) are not eligible to use this site, unless their parents / legal guardians are aware of their visiting/using Smart24x7 services/ www.smart24x7.com and the permission has been granted by them to use the site under their active surveillance and supervision. If you don’t have the said requisite permission, you must please stop using this site/network and its Services.