Last Updated: 21 May 2023
- Information We Collect
1.1 Personal Information We may collect personal information that you provide to us voluntarily when you interact with our website. This may include your name, email address, phone number, and any other information you choose to provide.
1.2 Usage Data We may also collect non-personal information about your visit to our website, including but not limited to your IP address, browser type, operating system, referring website, and pages visited. We use this information to analyze trends, administer the website, track user activities, and gather demographic information for aggregate use.
- Use of Information
2.1 Personal Information We may use the personal information we collect to:
- Provide and improve our SAAS services;
- Respond to your inquiries or requests;
- Send you administrative information such as confirmations, technical notices, updates, and security alerts;
- Communicate with you about our products, services, and promotions, unless you opt-out of such communications.
2.2 Usage Data We may use non-personal information, such as usage data, for various purposes, including analyzing trends, administering the website, tracking user activities, and gathering demographic information for aggregate use. This information helps us understand how visitors use our website and enables us to enhance the user experience.
- Sharing of Information
3.1 Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
3.2 Legal Requirements We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, investigate or prevent fraud, or protect the personal safety of our users or the public.
3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information held by us may be transferred to the acquiring entity.
- Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
You have the right to:
- Access, update, or correct your personal information;
- Opt-out of receiving promotional communications from us;
- Request the deletion of your personal information, subject to certain legal obligations.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
- Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policies of those websites before providing any personal information.
- Contact Us
Smart 24×7 Response Services Pvt. Ltd
10, Gulmohar Marg, DLF City, Phase-2, Gurugram, Haryana, India, 122002.